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QuickBooks Error 3371: "Could not initialize licensed properties

Writer's picture: QBA Services LLCQBA Services LLC


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Import Error 3371 in QuickBooks is a frequent issue that users may face while installing or trying to access company files. This error occurs due to licensing data problems in QuickBooks, leading to software malfunctioning. Users experience inconvenience and frustration as they cannot access their financial data. In this guide, we will explain the reasons behind this error and provide straightforward solutions to fix it. Applying these solutions will help users resolve QuickBooks Import Error 3371 and restore seamless access to their financial records and accounting tasks.


QuickBooks Import Error 3371, displaying "Could not initialize licensed properties," is a common issue when the software encounters problems with its licensing information. To resolve this error, follow these steps:


Step 1: Close QuickBooks


Exit QuickBooks and make sure there are no running instances of the program.



Step 2: Update Windows


Ensure your Windows operating system is updated with the latest updates and patches.



Step 3: Run QuickBooks Install Diagnostic Tool


Download and run the QuickBooks Install Diagnostic Tool to fix any installation-related issues.


Step 4: Rename the Entitlement File


Locate the EntitlementDataStore. ecml file on your computer and rename it. This will refresh the licensing information.


Step 5: Re-register QuickBooks


Open QuickBooks and follow the prompts to re-register the software.


Step 6: Update QuickBooks


Check for and install any available updates for QuickBooks to ensure you have the latest version.


Step 7: Manually Resolve Microsoft .NET Framework and MSXML Issues


If the error persists, manually fix any issues related to Microsoft .NET Framework and MSXML components.


Following these steps, you can typically resolve QuickBooks Import Error 3371 and get back to using QuickBooks without any licensing issues. However, if the problem persists, it's recommended to contact QuickBooks support for further assistance.


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Disclaimer:

QuickBizSupport, a unit of QBA Services LLC, is an independent service provider. Please note that our services encompass support for all issues related to bookkeeping, accounting, and information technology, regardless of whether they fall within the product maker's support scope. We may charge for services after confirming the existence of the issue and validating its need for specialized assistance. If you have an active subscription with product makers like Intuit, Sage, or Microsoft, etc., you may contact them directly for support.

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